1. Agreement
These Terms of Service ("Terms") form a binding agreement
between you ("you" or "Customer") and
Opaque Research LLC, an Ohio-registered limited liability
company operating under the trade name IntrusionLabs
("IntrusionLabs", "we", "us").
They govern your access to and use of our website at
intrusionlabs.com, our APIs, our free public lookup tools, and
any paid subscriptions (collectively, the "Service").
By accessing or using the Service you agree to these Terms, to our Privacy Policy, and to our Acceptable Use Policy. If you do not agree, do not use the Service.
2. What IntrusionLabs does
IntrusionLabs is a cyber threat intelligence service. We operate a network of passive sensors and honeypots (see our Research Sensor Disclosure) and combine our own observations with a limited set of publicly available threat intelligence sources to produce analytical assessments of scanning, attack, and reconnaissance behavior observed on the public Internet.
The Service outputs include but are not limited to: IP reputation lookups, ASN summaries, subnet scans, behavioral cluster reports, campaign assessments, confidence scores, and structured threat intelligence bundles.
3. Nature of the Service — intelligence, not enforcement
IntrusionLabs is an advisory intelligence service, not an automated enforcement or security-control system. We publish information; we do not install software on your systems, we do not act on your network, we do not block traffic on your behalf, and we do not supervise or manage your security controls.
You are solely responsible for evaluating our data, deciding whether to act on it, configuring your own systems and security controls, and independently verifying any label, score, or assessment before taking action. IntrusionLabs is a decision-support tool. It is not authoritative, it is not infallible, and it is not a substitute for independent verification, due diligence, or professional security judgment.
4. No warranty — "as is" / "as available"
The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, IntrusionLabs specifically disclaims:
- Warranties of merchantability, fitness for a particular purpose, title, and non-infringement;
- Warranties that the Service will be uninterrupted, timely, secure, error-free, complete, or accurate;
- Warranties regarding the correctness of any label, classification, confidence score, category, intent designation, campaign membership, fingerprint match, or analytical assessment;
- Warranties that defects will be corrected or that any particular indicator will remain in (or be removed from) the Service;
- Any warranty not expressly stated in these Terms.
Threat intelligence is inherently probabilistic. False positives and false negatives occur. Attackers change behavior. Infrastructure changes hands. WHOIS, DNS, and ASN data may be inaccurate. You acknowledge these realities and assume the risk of relying on the Service.
Provenance as a counterweight
To help you evaluate our data, every published assessment is accompanied by its evidence chain — the raw observations, source attribution, and corroboration records that produced it. We disclose our methodology and the data that drives each conclusion so that you can form your own judgment rather than trusting a verdict alone.
5. Limitation of liability
To the maximum extent permitted by law:
5.1 Exclusion of consequential damages. In no event will IntrusionLabs or its officers, members, employees, contractors, or affiliates be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, lost revenue, lost data, lost business opportunities, business interruption, loss of goodwill, cost of substitute services, or any damages arising from a third party's actions, even if IntrusionLabs has been advised of the possibility of such damages.
5.2 Aggregate cap. IntrusionLabs' total aggregate liability to you for all claims arising out of or related to these Terms or the Service, regardless of the form of action (contract, tort, negligence, strict liability, or otherwise), will not exceed the greater of (a) US $100 or (b) the total fees you paid to Paddle (see §11 — Merchant of Record) for the Service in the twelve (12) months immediately preceding the event first giving rise to the claim.
5.3 Exclusive remedy for reliance. To the extent permitted by law, your sole and exclusive remedy for dissatisfaction with any indicator, label, or output of the Service is to stop using it.
5.4 Carve-outs. The limitations in this §5 do not apply to (a) liability that cannot be limited under applicable law, (b) IntrusionLabs' gross negligence or willful misconduct, (c) death or personal injury caused by IntrusionLabs' negligence, or (d) IntrusionLabs' breach of confidentiality obligations, if any.
6. Customer representations and acceptable use
You represent and warrant that:
- You have the legal right and authority to enter these Terms;
- You will use the Service only for lawful purposes and in compliance with these Terms, our Acceptable Use Policy, and applicable law;
- You are not located in, ordinarily resident in, or organized under the laws of a jurisdiction subject to comprehensive US sanctions (currently including Cuba, Iran, North Korea, Syria, Crimea, Russia, and Belarus), and you are not listed on any US government sanctions list including the OFAC Specially Designated Nationals List or the US Consolidated Screening List;
- You will not use the Service to target, probe, harass, or harm any individual, organization, network, or system, including any party identified in our data;
- You will not use the Service as a target-selection tool for offensive activity or unauthorized access;
- Any information you submit to us (including during signup) is accurate.
7. Your license to use the data
Subject to your compliance with these Terms and payment of any applicable fees, IntrusionLabs grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service and its data for your own internal security operations.
This license does not include the right to:
- Redistribute, resell, publish, or sublicense IntrusionLabs data as a standalone product or feed;
- Scrape, bulk-download, or systematically extract IntrusionLabs data beyond the limits published for your tier;
- Use the Service to build or train a competing threat intelligence product;
- Remove, obscure, or alter attribution, provenance, or methodology information we provide alongside data.
8. Intellectual property
IntrusionLabs and its licensors retain all right, title, and interest in and to the Service, including the software, sensor infrastructure, analytical methodology, data models, aggregated observations, confidence scoring, benign-scanner allowlists, and derived assessments. Except for the limited license granted in §7, no rights are granted to you by implication, estoppel, or otherwise.
You retain ownership of any account information, saved queries, and usage metadata you provide. You grant IntrusionLabs a worldwide, non-exclusive, royalty-free license to use such information solely to operate and improve the Service.
9. Customer indemnification
You will defend, indemnify, and hold harmless IntrusionLabs and its officers, members, employees, and affiliates from and against any claim, loss, damage, liability, cost, or expense (including reasonable attorneys' fees) arising out of or related to (a) your use or misuse of the Service, (b) your breach of these Terms or applicable law, (c) your infringement of any third party's rights, or (d) actions you take based on Service output.
10. Term, suspension, and termination
These Terms apply from the time you first access the Service until terminated. You may stop using the Service and cancel any paid subscription at any time; cancellations take effect at the end of the then-current billing period and we do not issue partial refunds except as required by law or as stated in §11.
We may suspend or terminate your access, in whole or in part, with or without notice, if we reasonably believe you have breached these Terms, if required by law, if your use threatens the security or integrity of the Service, or if you fail to pay any amount due. Upon termination, §4, §5, §6, §8, §9, §12, §13, and this §10 survive.
11. Billing — Paddle as Merchant of Record
Paid subscriptions to the Service are sold by Paddle.com Market Limited and its affiliates ("Paddle") as the Merchant of Record. When you purchase a paid subscription, your payment contract is with Paddle, not IntrusionLabs. Paddle is responsible for payment processing, PCI-DSS compliance, billing-address collection, fraud screening, chargeback processing, and the calculation, collection, filing, and remittance of any applicable sales tax, VAT, or GST.
IntrusionLabs does not collect, transmit, or store your payment-card number, CVV, billing address, or any other payment instrument. We receive from Paddle only the minimum information needed to provision and support your account (such as your email address, product tier, and subscription status). Paddle's terms and privacy notice are available at paddle.com/legal.
Refunds, if any, are processed by Paddle on our behalf per Paddle's workflow and our refund policy: fees are generally non-refundable except for billing errors, which are refunded within seven business days of confirmation.
12. Modifications and pricing
We may modify these Terms from time to time. We will post the updated Terms at this URL and, for material changes, provide at least thirty (30) days advance notice by email to the address on your account, in-product notification, or website banner. Continued use of the Service after a modification takes effect constitutes acceptance of the modified Terms.
For paid subscriptions, we may change pricing for new customers at any time. For existing customers, we will provide at least ninety (90) days advance notice of a price change. If you do not agree to a price change you may cancel before the new price takes effect.
If we ever offer a "lifetime" or "forever" promotional price, that pricing is guaranteed for a minimum of twelve (12) months from your signup date, after which we may convert to standard pricing with 90 days' notice as described above. "Lifetime" refers to the commercially reasonable life of the Service under its current terms, not the lifetime of any customer.
13. Disputes — governing law and venue
These Terms are governed by the laws of the State of Ohio, USA, without regard to its conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply.
Any dispute arising out of or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Montgomery County, Ohio, and you consent to the personal jurisdiction of those courts. You waive any objection to venue based on inconvenient forum.
To the extent permitted by law, you and IntrusionLabs each waive any right to a jury trial and any right to bring or participate in a class action.
14. Force majeure
Neither party is liable for delay or failure in performance caused by events beyond its reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, government action, pandemic, labor dispute, internet or infrastructure outages, third-party provider failures, cyberattacks not caused by the affected party's gross negligence, or power outages.
15. Miscellaneous
Entire agreement. These Terms, together with the Privacy Policy, Acceptable Use Policy, and any order form or tier-specific terms, constitute the entire agreement between you and IntrusionLabs on this subject, superseding any prior agreement.
No waiver. A failure to enforce any right or term is not a waiver of that right or term.
Severability. If any provision of these Terms is held unenforceable, the rest of the Terms remain in effect and the unenforceable provision will be replaced by an enforceable provision closest in intent.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
Relationship. These Terms do not create any agency, partnership, joint venture, franchise, or employment relationship.
Notices to IntrusionLabs should be sent to legal@intrusionlabs.com and to Opaque Research LLC at the address published in our corporate registration. Notices to you will be sent to the email address on your account.